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  • Daniel Proczko - myPocketMarketing

Panel Discussion : Customer Service Elise Murray & Charles Mercadal, mophie/ZAGG James Sanford,

3:15p - "Customer service has the ability to educate and assist someone looking for more information you're able to shape the brand identity."

3:33p -

Sometimes there is no rational response in customer service and you have to just leave it alone.

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